AOG Logistics Services USA
Time-critical ground support for Aircraft on Ground Events
When an aircraft is grounded, a delayed component can quickly become an operational problem. Neonline Logistics provides time-critical AOG logistics services that help move critical aircraft parts and shipments from the airport to the facility where they are needed.
Our team coordinates airport pickup, ground transportation, shipment tracking, and final delivery around the urgency of the AOG event. With 24/7 operational support and access to a nationwide courier network, we help airlines, MROs, aerospace manufacturers, and parts suppliers keep critical shipments moving.
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Operational support
Courier network
Final-mile delivery
Shipment tracking
Ground logistics for Critical AOG shipments
AOG logistics often comes down to how quickly a shipment can move once it reaches an airport. Neonline coordinates the ground movement from airport release through final delivery, reducing unnecessary handling and keeping the shipment on schedule.
Our airport courier service supports urgent shipments requiring:
- Rapid airport pickup
- Dedicated ground transportation
- Direct delivery to MROs, maintenance facilities, warehouses, and other locations
- Real-time shipment tracking
- Chain-of-custody coordination
- Exception management when plans change
Whether it is a single aircraft component or a larger AOG shipment, our team coordinates the ground movement around the required delivery timeline.
AOG courier services across Major U.S. airports
Critical aerospace shipments can arrive at any time, often with little room for delay. Neonline’s airport courier network provides responsive ground support at major aviation and logistics hubs across the United States.
Once a shipment is available for pickup, our team coordinates the appropriate vehicle and route based on its size, urgency, handling requirements, and destination.
Suitable for aircraft parts, maintenance components, avionics, APU components, rotable parts, and other time-sensitive aerospace shipments.
Nationwide AOG Ground Coverage
Neonline supports time-critical aerospace shipments across major U.S. aviation markets. Our nationwide network enables rapid airport pickup and ground delivery to destinations across the United States.
San Francisco Bay Area
Los Angeles
San Diego
Phoenix
Seattle
Dallas–Fort Worth
Houston
Chicago
Philadelphia
Washington, D.C.
Raleigh–Durham
Boston
New York
New Jersey
Aerospace logistics for Aviation & MRO operations
AOG events require more than a vehicle. They require coordination between airport operations, maintenance teams, parts suppliers, and the receiving facility.
Neonline supports these requirements as an aerospace logistics supplier, providing ground transportation for critical shipments moving through the U.S. aviation network.
Our services support:
MRO Facilities
Ground transportation from airports to maintenance, repair, and overhaul facilities.
Aerospace OEMs
Time-critical transportation of components and equipment required for manufacturing, maintenance, or support operations.
Aircraft Parts Suppliers
Reliable airport pickup and expedited ground delivery for parts needed at maintenance locations.
Business Aviation
Responsive courier support for urgent aircraft maintenance and operational requirements.
AOG shipping services from Airport to Destination
An AOG event does not end when a shipment reaches an airport. The shipment still needs to move quickly from the airport to the maintenance facility, MRO, warehouse, or other required destination.
Neonline provides AOG shipping services focused on this critical ground movement. Our airport courier service includes:
- Rapid airport pickup after shipment release
- Direct airport-to-destination ground transportation
- Dedicated ground vehicles for time-critical AOG shipments
- Real-time shipment tracking and status updates
- Chain-of-custody and handling coordination
- Airport access and pickup coordination
- Proactive exception management
- Temperature-controlled transportation when required
Temperature-controlled AOG shipment support
Some AOG shipments require temperature-controlled handling. Unexpected delays, flight cancellations, rerouting, and extended airport holds can increase the time a shipment spends outside its planned transportation schedule.
Neonline provides temperature-controlled delivery for qualifying shipments and can coordinate dry ice replenishment when additional dry ice is required because of a transportation disruption.
This provides additional support for temperature-sensitive AOG shipments while they await onward movement.
Support for sensitive and Regulated shipments
Time-critical logistics can involve shipments that require additional handling, security, or compliance considerations.
Neonline supports applicable shipment requirements, including HIPAA-compliant medical transportation where required and airport cargo movements involving TSA/TWIC-cleared personnel or facilities where applicable.
Requirements vary by shipment, airport, and destination, so our team coordinates the appropriate handling and access requirements before movement.
Why choose Neonline for AOG logistics?
Purpose-Built Services
One operations team. Multiple specialized logistics solutions tailored for regulated industries.
Compliance & Safety
Built For Regulated Logistics
Every shipment follows strict safety, compliance and chain-of-custody procedures.
We are trusted by 100+ clients
Excellence And Integrity Guide Our Every Move
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Pack Your Goods
Safe Pick-up & Loading
Real-time Tracking
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Keep Critical AOG Shipments Moving
When an aircraft is waiting for a critical component, logistics become part of the recovery process.
Neonline provides the airport courier, expedited ground transportation, tracking, and specialized handling support needed to move critical shipments from the airport to where they are required.
Whether you are an airline, MRO, aerospace manufacturer, or aircraft parts supplier, our team is available 24/7 to coordinate your next AOG shipment.
Frequently Asked Questions
How does AOG airport courier service work?
Neonline coordinates the ground movement of AOG shipments once they are released at the airport. Our team arranges airport courier pickup, dispatches a suitable ground vehicle, tracks the shipment in transit, and delivers it directly to the required destination with continuous communication throughout the movement.
What happens after an AOG shipment reaches an airport?
Once an AOG shipment is released and available for pickup, Neonline coordinates airport collection and ground transportation. The shipment is transferred into a ready-to-depart vehicle and moved toward its destination. Our team manages tracking, communication, and any exceptions that could affect the delivery timeline.
How quickly can an AOG shipment be picked up?
Pickup timing depends on the airport, shipment release status, access requirements, vehicle availability, and destination. Neonline operates 24/7 to coordinate airport courier pickup as quickly as practical once an AOG shipment is released and ready for collection.
How does airport courier pickup and delivery work?
Neonline coordinates the complete ground movement from airport pickup to final destination. Once the shipment is released, our team arranges the appropriate vehicle, collects the shipment, monitors its progress, and provides delivery updates. This creates a streamlined airport courier pickup and delivery service for time-critical shipments.
What happens when an AOG shipment faces airport delays?
When an AOG shipment is delayed, Neonline monitors the situation and coordinates the next ground movement based on the updated release and delivery requirements. For temperature-sensitive shipments, we can also coordinate dry ice replenishment when delays or extended airport holds increase cooling requirements.
How are temperature-sensitive AOG shipments handled?
Neonline supports temperature-sensitive AOG shipments through appropriate temperature-controlled transportation and handling procedures. If delays, cancellations, rerouting, or extended airport holds increase the required cooling duration, our team can coordinate dry ice replenishment to help maintain the shipment’s required temperature conditions during the disruption.
What types of aerospace shipments can you handle?
Neonline supports time-critical aircraft components, avionics, APU components, rotable parts, maintenance equipment, and other aerospace shipments requiring expedited ground transportation.